Who we are
Continental Route Mobility Ltd, company number 14827361, registered at 14 Alder Quay, Bristol BS1 4RN, United Kingdom, operates reelpockclipcottage.rest. This policy explains how we handle personal information when you browse the website or contact us.
Information we collect
When you use the contact form, we collect your name, email address, subject, message and consent record. You may also provide journey details such as vehicle type, collection location or delivery location. The website may receive technical information such as IP address, browser type, device characteristics, requested pages and approximate access times through hosting logs. We do not ask for payment card details through this website.
How we use information
We use information to respond to enquiries, maintain website security, understand technical faults, keep records of communications and comply with legal obligations. We do not sell personal information. We do not activate analytics cookies unless you choose an option that permits them. Any future analytics or communication service would be selected for a defined purpose and described in an updated policy.
Cookies and processors
Essential local storage may remember your cookie choice and the browser may receive technically necessary cookies from hosting infrastructure. Service providers may process information on our behalf for hosting, email delivery, security or form handling. They may only use it for instructed purposes and should apply appropriate safeguards.
Retention and transfers
We keep enquiries for as long as reasonably necessary to respond, maintain business records, resolve disputes or meet legal requirements. Retention periods depend on the nature of the communication. Some providers may process information outside the United Kingdom or European Economic Area. Where that occurs, we seek an appropriate legal transfer mechanism and suitable contractual or organisational safeguards.
Your rights
Under applicable data-protection law, you may request access, correction, deletion, restriction or portability, and you may object to certain processing or withdraw consent. You may complain to the supervisory authority in your country. Where applicable under the CCPA or CPRA, California residents may have rights to know, correct, delete and opt out of sale or sharing. We do not knowingly sell personal information.
Security and contact
We use reasonable technical and organisational measures, but no internet transmission is completely secure. For privacy questions or a rights request, email [email protected]. We have not appointed a statutory data protection officer at this time; privacy requests are handled by the company’s privacy contact.